The Mercer
Qué dicen los huéspedes
I was pleasantly surprised by the Mercer. The staff are definitely the highlight (shout out to Joshua) in how friendly and helpful they are. It’s nice that the lobby is just for guests. The room was spacious and they welcomed me with a cookie from Laduree! You can also book a small gym room to work out in, or go to the partner gym if you want something more elaborate. Location is excellent too.
Jinan
diciembre de 2024
The location is amazing. In Soho near lots of restaurants and shops, walking distance to lots of areas and sites of it interest. Several subway stations close by if you don’t want to walk or want to go further afield. The hotel is in a beautiful historic building on a cobblestone street. The complementary snacks in the mini bar were fabulous. Staff extremely professional and friendly but discrete at the same time. Very quiet in room despite central location.
Aoife
octubre de 2023
Everything. The attention to detail was exceptional & the team displayed outstanding customer service. The best example of this was on arrival by taxi, my card was rejected for payment & I didn't have sufficient cash. Doorman Jacob suddenly appeared & paid with his own money to settle the fair. Just incredible!
Jennifer
diciembre de 2024
Everything. We’ve been to NYC a few times before and always been slightly disappointed with hotels in general so opted for The Mercer - we weren’t disappointed - it was amazing. Great location, great decor, fabulous food, wonderful room, amazing bed and the nicest, friendliest team I’ve ever encountered in Manhattan. Will definitely bring staying here every time I’m in town. Thank you guys.
Michael
septiembre de 2023
Breakfast was poor and very much at odds with everything else the place had to offer, i.e. great room, super-friendly and attentive staff, exceptional location and a quiet overall setting.
Abraham
julio de 2023
I love staying at The Mercer whenever I’m in New York. Location, super staff, perfect rooms, extra perfect baths, relaxing lounge. Some afternoons I don’t even go out!
Amanda
enero de 2025
Robert
octubre de 2023
great position very professional and courteous staff cool vibe
Riccardo
octubre de 2023
LOVED OUR MORNING CAPPUCINOS IN THE RESTAURANT CAFE/LOBBY
Judith
julio de 2024
Room was very clean & bed was comfortable. Breakfast & fish bar were great, service was good. Location was ideal!
Chelsea
junio de 2023
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